Meet Our Team

How Did We Start?

Our company was founded in Miami, by a husband and wife team. When they saw what was being offered to consumers by the eVapor industry, they wanted to build something different and better.

They wanted to build an eVapor brand that was personable, friendly, and honest. They envisioned a company with all-American, old-time values. Most importantly, they wanted their customers to be the brand's number one priority.

They dreamed of an eVapor brand that would focus on building real connections with real people.

What's Our Goal?

Our first and foremost goal is to connect with customers in a meaningful way. We want to build genuine relationships with our customers, on an individual basis. In return, we want our customers to see us as a group of individuals, and not as a faceless corporate entity.

Our company has always valued customer service. This is evident from the fact that we are currently the only eVapor brand to win the StellaService® award of excellence.

Our Core Values:

✓ Give 100% effort every day.
✓ Build customer confidence in our product.
✓ Ensure customer satisfaction with our service.
✓ Act responsibly and with integrity.
✓ Be friendly and caring to all.
✓ Build a positive team environment.
✓ Innovate for the best performance.
✓ Encourage feedback for constant improvement.

Our Customer Care Team

Team member Cindy

Meet Cindy

Cindy is originally from South Africa, and started working for Green Smoke® eCigs in March of 2012. She loves to run. Running helps her to hone her discipline, along with her muscles.

Cindy's favorite part of working with our customers is feeling truly rewarded by her job. She loves helping customers. Cindy excels at Green Smoke® customer service specifically because she is a very positive person who does not take things personally. One of her mantras is: “It's not about me.” This helps her when she is speaking to an upset customer.

Cindy loves our Menthol Ice™ flavor. She thinks it is the freshest and smoothest of our flavors. Her favorite designer battery is the Nashville style, a.k.a. the black battery. She likes how sleek and smooth it looks.

Team member Aida

Meet Aida

Aida was born and raised in Omaha, Nebraska. She started working for Green Smoke® eCigs in July of 2013. She loves photography because she enjoys capturing all the precious moments of everyday life. She finds that the more she appreciates the little things in her life, the happier she is in general.

Aida's favorite part of working with our customers is having the opportunity to meet and interact with such a wide variety of amazing people. She especially enjoys when she can see the customer smiling in their words—this feels very rewarding to her. Aida excels at Green Smoke® eCigs specifically because she is a very patient and kind person. When she sees a problem, she jumps at the opportunity to solve it. These traits make her a real favorite with our customers.

Aida loves our Menthol Ice™ flavor. She appreciates the cool, minty taste. Her favorite designer battery is the Seattle style. She feels it is one of our best designs, and loves the combination of turquoise and light brown.

Team member Missy

Meet Missy

Missy is originally from Chicago, Illinois. She started working for Green Smoke® eCigs in January of 2013. She loves playing tennis because it is fast paced and fun—which keeps her mind off the fact that she's also getting a great workout. Tennis helps her become a more focused person.

Missy's favorite part of working with our customers is the pleasure she gets in helping and interacting with such loyal Green Smoke® eCig fans. She feels that our customers are so spectacular in how much they love our product. Their enthusiasm really shows. She excels here specifically because she has a positive attitude. This comes in handy when it's a busy or a tough situation arises. She knows that things can always be worked out, no matter what.

Missy loves our Mocha Mist™ flavor. She feels it is so delicious and smooth, and enjoys it in the morning with her cup of Jo'. Her favorite designer battery is the New Orleans style, for three reasons: turquoise is her favorite color, she loves zebra pattern, and she went to college in New Orleans.

Team member Darren

Meet Darren

Darren is originally from Sacramento, California. He started working for Green Smoke® eCigs in May of 2013. He loves being outdoors in nature, away from all the chaos of daily life. He finds that hiking helps him de-stress and recharge.

Darren's favorite part of working with our customers is connecting with people from all over the world, from a variety of different cultures, but everyone with the common love of vaping. He excels at Green Smoke® eCigs specifically because he is inherently a problem solver, and he also enjoys making people happy. Working on our Customer Care team affords him many opportunities to utilize these skills.

Darren loves our Mountain Clove™ flavor. He enjoys its invigorating taste, and finds it to be the perfect blend of spicy and sweet. His favorite designer battery is the Nashville style. He loves how simple and straightforward it is, and especially enjoys how it matches perfectly with his favorite flavor.

Team member Taylor

Meet Taylor

Taylor is originally from California, and started working for Green Smoke® eCigs in July of 2013. She loves creating arts and crafts masterpieces with her family. Her family members are very artistic, and this provides a great outlet for their energy and creativity.

Taylor's favorite part of working with our customers is answering questions and helping people to understand our product better. She feels that because our company values its customers so greatly, she's able to provide top notch customer care on a daily basis. She excels at Green Smoke® eCigs specifically because she is a real people person, in that she loves chatting with and meeting new people. This trait gives her true enjoyment while working and allows her to succeed in her job. She gets to chat with wonderful people all day long, and help them also.

Taylor loves our Smooth Cream™ flavor. She enjoys its light, sweet, and creamy taste. Her favorite designer battery is the Nashville style, because it looks so modern and matches everything.

Team member Caroline

Meet Caroline

Caroline is originally from New York, New York, and she started working for Green Smoke® eCigs in January of 2014. She loves painting and playing basketball. Painting gives her a creative outlet, while basketball helps keep her in good shape. Of course her family is always the top priority.

Caroline's favorite part of working with our customers is the chance to connect with and build relationships with our loyal customers, whom she thinks are the best. She likes it when she can sense that a customer is happy to be chatting with her personally, in addition to needing help. She excels at Green Smoke® eCigs specifically because she is a natural problem solver and loves change. Every day brings her new challenges and new customers to assist! She does her best to treat every customer with the respect and courtesy they deserve.

Caroline adores our Tobacco Gold™ flavor. She enjoys the sweetness of it, and always recommends it when she is chatting with customers. Her favorite designer battery is the Chicago style. She loves the argyle pattern, and loves how it matches her favorite flavor blend.

Read more about Caroline »

Team member John

Meet John

John is originally from Costa Mesa, California. He started working for Green Smoke® eCigs in January of 2014.

John's favorite part of working with our customers is the opportunity to help others, and to make customers smile. He enjoys the challenge of having a fast-paced job, and the reward of successfully turning a negative interaction into a positive one. He excels at Green Smoke® eCigs because of his relentless dedication and devotion to working hard. He truly wants our company to be the best.

John loves our Mountain Clove™ flavor. He has always liked the taste of clove. His favorite designer battery is the matching Nashville style. Black is his favorite color, and he feels this battery is the most beautiful of them all.

Read more about John »

Team member Sparkle

Meet Sparkle

Sparkle is originally from Salinas, California. She started working for Green Smoke® eCigs in June of 2014. She loves experimenting with making her own hair and skin products from natural ingredients, especially those commonly found in most supermarkets. This gives her an outlet for her creativity, and enables her to give special gifts to her family and friends.

Sparkle's favorite part of working with our customers is the chance to bond with our loyal customers. She is thrilled to be chatting with such awesome people, and loves getting to know new customers too. She excels at Green Smoke® eCigs because she is very patient and giving by nature. She utilizes both of these talents to provide excellent service all day long.

Sparkle prefers our Smooth Cream™ flavor because it is creamy, smooth, and sweet. Her favorite designer battery is the Charleston style, for three reasons: it matches her favorite flavor, it has a light, feminine color, and she loves the snowflake design. (She refuses to believe those are really gears.)

Close

WARNING: This product contains nicotine which is a highly addictive substance. It is intended for use by existing smokers above legal age only. Do not use this product to treat any medical condition or habit. Do not use if pregnant, breast-feeding or suffer from any medical condition. Stop use if you show any sensitivity to this product. This product contains nicotine, a chemical known to the State of California to cause birth defects or other reproductive harm.

Stay Connected

Sign up for email updates & save

Secured Daily By

Payment Methods

VisaMasterCardAmerican ExpressDiscover

Shipping Methods

USPS FedEx We Ship Worldwide

Buy With Confidence

BBB Accredited Business yotpo reviews StellaService Excellent