We are totally committed to preventing minors from buying our product. As part of this commitment, we check e-cigarette orders according to minimum state age requirements. However, in order to succeed in keeping our product out of the hands of children, we need your help.
If there is a slight delay to your order because we need to verify your age, please be patient! We only need to confirm your age one time, and then we can ship all future orders with a clear conscience.
Most likely you won’t encounter any delays. Over 90% of our customers verify automatically when we use a secure National Database to check their ages. If we can’t confirm your age with the original information provided, then we’ll ask for a different address or legal name, so we can try again!
If we still can’t verify your age, then we’ll have to do one of two things:
Option A: We’ll need to see a copy of your government issued identification. Just take a picture, scan, or fax us a copy of your ID. We only have to see it once, and then you’ll be good to go!
Option B: We can send your order “Adult Signature Required.” We’re happy to do this at no extra cost to you! However, this option requires that you’re at least 21 years-old. Additionally, you’ll need to be present when the order is delivered, to show your ID and sign for the package.
If you have any questions or concerns, our Customer Care team is always happy to help! Just give us a call on our toll-free number: 1-888-224-1345.
WARNING: This product contains nicotine which is a highly addictive substance. It is intended for use by existing smokers above legal age only. Do not use this product to treat any medical condition or habit. Do not use if pregnant, breast-feeding or suffer from any medical condition. Stop use if you show any sensitivity to this product. This product contains nicotine, a chemical known to the State of California to cause birth defects or other reproductive harm.
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Sorry! We can only ship the following cartridges to Canada: